Refund policy

All sales are final

Blue & Red does not accept returns or exchanges. Please review each listing and ask any questions before you buy.

Damaged or incorrect orders

If your order arrives damaged in shipping, or you received the wrong item, email us at billyjohnsonpokemon@gmail.com within 7 days of delivery with your order number and photos, and we will work with you to make it right.

Cancellations

If you need to cancel, email us as soon as possible. We can only cancel orders that have not shipped yet.